Evaluation of Usage and User Satisfaction of Undergraduates on Library Resources and Services: A Study based on the Library of the Institute of Indigenous Medicine (IIM), University of Colombo

The study focused on usage and user satisfaction of undergraduates the library facilities provided by Institute Indigenous Medicine, University Colombo. objective was to determine users’ with information resources services library. Also, it aimed investigate purpose frequency visits undergraduates, examine frequently used services, find out undergraduates’ perceptions regarding future developments provide suitable recommendations meet unmet needs. A structured questionnaire collect data. Among total students Level 1 5, 20% from two Departments Ayurveda Unani were randomly selected as sample. number 202 questionnaires distributed 154 responded. achieved response rate 75.7%. Data analyzed using SPSS Wilcoxon signed-rank test analyze Likert scale responses. revealed that majority 77.3% Medicine satisfied they had a positive perception especially existing electronic in inadequate. Hence, steps should be taken further development e-resources effectively needs undergraduates. Improving physical reading environment IIM deserves high priority. Conducting more awareness programs is necessity. This apart orientation programs. Implementing marketing strategies raised.